Privacy Policy
RapidTriage DevTools — Chrome Extension v4.0
1 Overview
RapidTriage DevTools ("the Extension") helps engineering teams triage incidents faster by capturing browser debugging context and submitting it to the RapidTriageME AI analysis API. This Privacy Policy explains exactly what data we collect, how we use it, and your rights.
We collect the minimum data necessary to provide the triage service — and nothing more. No background collection. No surveillance. No ads.
2 Data We Collect
Data is collected only when you explicitly trigger a triage action (clicking "Triage Now"). Nothing is collected passively or in the background.
| Data Type | Description | When Collected |
|---|---|---|
| Console Logs | Browser console output (errors, warnings, info) from the active tab | User-triggered only |
| Network Logs | HTTP/HTTPS request URLs, status codes, response times, and error details via CDP | User-triggered only |
| Page Screenshot | A single screenshot of the active browser tab at the moment triage is triggered | User-triggered only |
| Page URL | The URL of the active tab at the time of triage | User-triggered only |
| Browser Metadata | Browser version and OS platform for environment context | User-triggered only |
If you create an account: email address, optional organization name, and subscription tier.
3 Data We Do NOT Collect
- ✕ Passwords, authentication credentials, or session cookies
- ✕ Payment card information or financial data (Stripe handles this — we never see raw card numbers)
- ✕ Personal messages, emails, or private communications
- ✕ Browsing history outside the explicitly triaged page
- ✕ Keystrokes or keyboard input of any kind
- ✕ Data from tabs other than the active tab when triage is triggered
- ✕ Microphone, camera, or location data
- ✕ Any data while the extension is idle
4 How We Use Your Data
Triage data is used exclusively to:
- Generate AI root cause analysis — data is sent to the RapidTriageME API, which uses Claude AI (Anthropic) to analyze errors and suggest fixes.
- Display triage reports — results are shown to you in the extension side panel and your RTM dashboard.
- Improve analysis quality — only with explicit opt-in consent; uses anonymized data only.
We do not use your data for advertising, profiling, or any purpose unrelated to incident triage.
5 Data Storage & Retention
Triage data is transmitted securely (HTTPS / TLS 1.3) to the RapidTriageME API hosted on Google Cloud Platform. Records are retained for 90 days, then automatically deleted. You can request early deletion at any time.
Local storage: The extension stores only your session authentication token (JWT) and an offline triage queue in Chrome's local storage. No triage content is permanently stored on-device.
6 Third-Party Services
| Service | Purpose | Data Shared |
|---|---|---|
| Anthropic (Claude AI) | AI-powered triage analysis | Console logs, network logs, page URL, screenshot |
| Stripe | Subscription billing | Email, billing address (Pro users only) |
| Google Cloud Platform | API hosting, database, storage | All triage data (encrypted at rest) |
We do not sell your data to any third party. We do not use advertising networks or tracking pixels.
7 Chrome Extension Permissions
8 Data Security
All data is transmitted over HTTPS with TLS 1.3. Data is encrypted at rest using AES-256 on Google Cloud Platform. Authentication uses industry-standard JWT with short expiration windows. Report security vulnerabilities to [email protected].
9 Your Rights
- Access Request a copy of all triage data associated with your account.
- Deletion Delete your account and all associated data by emailing [email protected].
- Portability Export your triage history in JSON format from the RTM dashboard.
- Opt-out Disable AI training data contribution at any time in extension Settings.
- GDPR/CCPA EU and California residents may exercise additional rights under applicable law.
10 Children's Privacy
RapidTriage DevTools is intended for professional engineering use. We do not knowingly collect data from users under 13 years of age.
11 Changes to This Policy
We will notify users of material changes via a banner in the extension UI, email to registered account holders, and by updating the "Last Updated" date above. Continued use after changes constitutes acceptance.