1. Information We Collect
1.1 Information You Provide
- Account information (name, email, company)
- Payment information (processed securely via Stripe)
- Content you upload or create using the Service
- Communications with us
1.2 Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
2. How We Use Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraudulent activity
- Comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information. We may share information:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect rights, privacy, safety, or property
- With your consent or at your direction
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
5. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Policy. Retention periods vary based on the type of data and subscription plan.
6. Your Rights
Depending on your location, you may have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your information
- Data portability
- Objection to certain processing
- Withdrawal of consent
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and security
- Preferences and settings
- Analytics and performance
- Marketing and advertising (with consent)
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.
10. Changes to Privacy Policy
We may update this Policy periodically. We will notify you of material changes via email or through the Service.
11. Contact Us
For privacy-related questions or requests:
- Email: privacy@rapidtriage.me
- Data Protection Officer: dpo@rapidtriage.me
- Address: YarlisAISolutions, Privacy Department